When to look for help
- The scooter runs for less time than expected.
- Charging does not complete as described in your manual.
- A repairer has diagnosed a battery that needs replacing.
You do not need to diagnose the problem yourself. Tell the business what you can observe and let it explain how it would assess the equipment.
Before you book
- Can you test the battery and charging system before recommending parts?
- Is the replacement approved for this model and its existing charger?
- Does the price include fitting, testing and removal of the old battery?
How the directory helps
Choose your service and search for your town or postcode. Each listing identifies the business, gives direct contact details and links to the information used to describe its services. A listing does not guarantee current availability.
We do not set repair prices, allocate jobs or take payment for repairs. Your chosen business should confirm the scope, price and terms before work begins.
What affects the cost?
The model, diagnosis, labour time, parts, travel and collection arrangements can all change the quote. Ask for a breakdown and check whether VAT is included or whether any eligibility question applies to your circumstances. Do not assume the first visit includes every subsequent repair.
Use our guide to understanding repair quotations.
Common questions
Can I use any battery with the same voltage?
No. Compatibility involves more than voltage. Follow the model-specific manufacturer requirements and have a qualified supplier confirm the correct battery and charger combination.
Should I replace the charger as well?
Only an assessment can establish whether the charger also needs replacing. Ask the supplier to explain the test result and compatibility.
Businesses advertising this service
Information reviewed 7 October 2026. Confirm your model and address directly.
Kardinal Independent Living
Worthing, West Sussex
Worthing-based mobility business offering scooter servicing, battery fitting and puncture repairs. Its published coverage includes Rustington and other Sussex towns.
View business detailsCall this business01903 232326
Active Days Mobility
Bexhill-on-Sea and Eastbourne, East Sussex
Mobility scooter and powerchair repair business with a Bexhill workshop and an Eastbourne shop. Advertises servicing at home or work and workshop collection.
View business detailsCall this business01424 532620