
Start with your handbook
Follow the starting sequence for your exact model. Check the normal user controls described in the handbook, without opening covers or changing wiring.
Describe what happens
Does the display stay dark, show a code or light up normally? Tell the repairer when the scooter last worked and whether anything changed before the fault.
Ask for the right help
If the handbook’s user checks do not resolve it, arrange a diagnosis. Ask whether the business can visit your home and whether the first charge includes testing.
Your next step
Find a repair business · Prepare for your repair call
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